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- We
promise to return all phone calls same day.
- We
promise a claims assessor will contact you within 3 hours
of you advising BIS of any major loss.
- We
promise a claims assessor will visit you personally within
24 hours of you advising BIS of any major loss. *
* This may not eventuate
if prevented by potential physical impairment/danger involved
or if the event was in the nature of a regional catastrophe
or if the situation is outside a major regional area (in which
cases 48 hours may be required).
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