About Business Insurance Specialists Pty Ltd
Business Insurance Specialists Pty Ltd is a privately owned Australian insurance brokerage established in 2003.
For more than two decades, we have helped businesses and individuals navigate the insurance market, from straightforward insurance requirements through to complex and difficult-to-place risks.
We combine the personal service and accessibility of an independent brokerage with the market reach and resources available through our membership of the Steadfast network.
Our focus is simple: understand our clients, provide clear and practical advice, and be there when our clients need us. We value long-term relationships and believe in being accessible and responsive.
We work with more than 150 Australian and international insurers, with our role being to structure insurance programs and negotiate with the insurance market on behalf of our clients.
Why our clients choose us
- We are personable in our approach – phone us, drop in, invite us over – we believe in human contact
- We are proactive, not reactive – we aim to identify issues early and help our clients make informed decisions before problems arise
- We are knowledge seekers – the insurance market is constantly evolving, and we believe in continually developing our knowledge
- We will support you – we understand that insurance matters can be complex and, at times, stressful. We tailor our advice and service to your needs and guide you through the process.
- We will empower you – we will assist you with the information, advice and options you need to take control
The Steadfast Network Advantage
We are a proud member of the Steadfast Group, Australasia’s largest general insurance broker network.
Belonging to this network allows us to deliver the best of both worlds: the personal, dedicated service of a privately owned brokerage, backed by the scale and buying power of a major national group. Through Steadfast, we provide our clients with:
- Broader Market Reach – direct access to major Australian insurers, local underwriting agencies, and global markets including Lloyd’s of London.
- Enhanced Policy Wordings – access to exclusive, Steadfast-negotiated policy terms designed to offer policy enhancements across a range of insurance products.
- Stronger Claims Advocacy – professional backing and support to ensure your claims are handled fairly and settled efficiently.
Our Regulatory Standards & Professional Commitments
We take our professional responsibility seriously and maintain strict compliance with Australian regulatory standards to protect your interests:
- Licensing & Regulation – Business Insurance Specialists Pty Ltd operates under Australian Financial Services Licence AFSL No. 223627 issued by the Australian Securities and Investments Commission (ASIC).
- Member of National Insurance Brokers Association (NIBA)
- Industry Code Compliance – Insurance Brokers Code of Practice
- External Dispute Resolution – Member of Australian Financial Complaints Authority (AFCA)
- Qualified Expertise – our advisers undertake ongoing professional development through recognised industry education and training, including Australian and New Zealand Institute of Insurance and Finance (ANZIIF).
Want to learn more about Business Insurance Specialists? Contact our team to discuss your insurance requirements and find out how we can help.