We understand that the claims process is when you need our help most. At all times we act as an advocate for our clients, as we work for you, and not for the insurer, in ensuring your claim is progressed forward, resolved and paid.
We lead the management of your insurance claim in various ways including
As our client, there is no additional fee to engage our assistance. We maintain close contact with both you and insurers from the time of the reported incident through to settlement.
Standard processes we adopt for claims management include:
In some instances to assist clients, we involve consultants including accountants or engineers in order to properly prepare formal report presentations to insurers.
Ultimately, we understand that our role as your insurance advocate is to create certainty in times of uncertainty.