• Skip to primary navigation
  • Skip to main content
  • Skip to footer

(07) 3139 3900

Business Insurance Specialists Pty Ltd Logo

Business Insurance Specialists Pty Ltd

Business Insurance Specialists Pty Ltd is a business insurance broker providing insurance and risk advice to individuals, families, small business and corporate.

  • Home
  • Products
    • Business Insurance Package
    • Commercial Property Owner
    • Construction Works
    • Corporate Travel
    • Crop Insurance
    • Cyber Insurance
    • Directors and Officers Liability
    • Farm Insurance
    • Home and Contents
    • Industrial Special Risks (ISR)
    • IT Liability
    • Management Liability
    • Marine Transit
    • Medical Malpractice
    • Personal Accident
    • Plant and Equipment
    • Prestige Motor
    • Product Recall
    • Professional Indemnity
    • Public and Product Liability
    • Residential Landlord
    • Strata Title
    • Trade Credit
    • Workers Compensation
  • Industries
    • A-B
      • Accountants
      • Aged Care
      • Architects
      • Backpacker Hostels
      • Bookkeepers
      • Builders
      • Building and Construction
      • Building Certifiers
      • Building Surveyors
    • C-E
      • Caravan Parks
      • Child Care
      • Cleaners
      • Commercial Property Owner
      • Consultants
      • Corporate
      • Dentists
      • Design and Construct
      • Engineers
    • F-M
      • Financial Institutions
      • Financial Planners
      • Healthcare Professionals
      • Hotels and Pubs
      • Indoor Play Centres
      • Labour Hire
      • Manufacturing
      • Mining Consultants
      • Motels
    • N-R
      • NDIS and Disability Providers
      • NDIS Property Insurance
      • Nightclubs
      • Pharmaceutical and Medical
      • Pharmacy
      • Quantity Surveyors
      • Real Estate
      • Retail
      • Recycling and Waste Management
    • S-V
      • Small Businesses
      • Sports and Recreation
      • Solicitors
      • Supermarkets
      • Tattoo Studios and Artists
      • Tax Agents
      • Tour Guides
      • Veterinarians
      • .
  • Make a Claim
  • Pay an Invoice
  • Blog
  • Contact

Payment Options for Insurance Policies

BPAY PayID Post Billpay (EFTPOS) Credit or Debit Card (Until 1 Oct 2026) Monthly Instalments
BPAY

BPAY

You can pay seamlessly at any time through your regular internet or mobile banking app.

  • Biller Code: [Insert Code]
  • Reference Number: [Insert BPAY Reference Number]


How to pay:
Log into your banking app, select BPAY, and enter the Biller Code and your unique Reference Number found above. Payments can be drawn directly from your savings or cheque account.

BPAY Option

PayID

PayID

Pay instantly directly inside your regular internet banking portal or mobile app without needing to log onto the DEFT website.

  • PayID email address: [YourReferenceNumber] @deft.com.au

The reference number is the same for both DEFT and BPAY options on your invoice.

Reference number

How to pay:

  1. Log into your personal bank account app or online portal.
  2. Select PayID (sometimes listed under Pay Anyone / Email Address).
  3. Enter your unique PayID email address listed above.
  4. Enter the invoice amount and confirm your instant, fee-free transfer.

For more information on how this operates, you can view the official DEFT PayID Guide(opens in new tab).

Resources:

  • Commonwealth Bank - How to send money with PayID(opens in new tab)
  • Westpac - How to make a payment to a PayID(opens in new tab)
  • ANZ - How to make a payment within Australia using PayID(opens in new tab)
  • NAB - How to pay to a PayID(opens in new tab)

If your bank is not listed above, please refer to your bank's website or mobile banking app for instructions on making a PayID payment.

Post Billpay (EFTPOS)

Australia Post Billpay (In-Person Only)

To pay over the counter, please present the Post Billpay barcode located at the bottom of your invoice remittance slip to the retail teller.

EFTPOS Option

Important Counter Guidelines:
Our account configurations enforce strict payment rules at the post office terminal:

  • Accepted: Physical EFTPOS cards inserted or swiped using your Savings or Cheque account.
  • Not Accepted: Cash, physical credit cards, and smartphone/smartwatch taps (Apple Pay or Google Pay) are entirely blocked at the counter. Online card payments through the Australia Post website or mobile app are completely disabled.

 You can read the merchant payment specifications via the official Australia Post Billpay Guidelines(opens in new tab)

Credit or Debit Card (Until 1 Oct 2026)

⚠️ Upcoming Card System Discontinuation ⚠️
Credit and debit card transactions are currently accepted via the DEFT online platform but will be permanently switched off on 1 October 2026.

Action Required for Recurring Schedules:
If you currently have automatic or recurring payments linked to a Visa, Mastercard, or credit card, these schedules will be automatically cancelled on the deadline date. Please switch your recurring source to an alternative digital method (like BPAY or PayID) inside your banking app before 1 October 2026 to avoid billing disruptions.

Pay Online Now:
To make a one-off card payment today, you can proceed to deft.com.au(opens in new tab) using your credit or debit card.

DEFT accepts:

  • Visa Debit: 0.40% surcharge
  • Visa Credit: 1.50% surcharge
  • Visa International: 4.00% surcharge
  • MasterCard Debit: 0.40% surcharge
  • MasterCard Credit: 1.20% surcharge
  • MasterCard International: 4.80% surcharge
  • American Express: 1.5% surcharge
  • Diners Club: 3.773% surcharge

 
Using DEFT Online

1. Locate your DEFT Reference Number

DEFT Option

 

 

 

 

 

 

 

2. Go to deft.com.au and click on “Make a one-off card payment”

DEFT Online Payment Page

 

 

 

 

 

 

 

 

 

3. Enter your DEFT Reference Number and card details

DEFT Payment

Monthly Instalments

Monthly Instalment Plan Options

Spread the cost of your invoice over a predictable monthly instalment payment plan.

How to set up:
Please contact your Account Executive on (07) 3139 3900 to arrange.

Footer

BUSINESS INSURANCE SPECIALISTS

  • Blog
  • Vehicle Underwriting
  • Sum Insured Calculators
  • Contract Review
  • Industries
  • Media
  • Insurance Terms
  • Insurance Quotes
  • Policy Types
  • Compliance Documentation
  • FSG
  • Uninsured Risk Review
  • NSW Stamp Duty
  • Information Sheets
  • Restoration and Make-Safe

QUICK LINKS

  • Business Insurance Package
  • Construction Works
  • Crop Insurance
  • Farm Insurance
  • Liability Insurance
  • Prestige Home
  • Prestige Motor
  • Professional Indemnity
  • Facebook
  • LinkedIn
  • Twitter

Copyright © 2026 Business Insurance Specialists Pty Ltd Privacy Policy